INFORMATION TECHNOLOGY, E- COMMERCE AND OUTSOURCING

The team has considerable experience in advising companies in the matter of Information Technology, Call centre licensing, telemarketing license and E-Commerce operations including NOC, privacy guidelines, protection of data, SSL, and terms and conditions.


The team members have advised and assisted companies in matters relating to DOT license, data protection, liability of service provider, obligations on intermediaries and network service providers etc. The team advises clients on various provisions of the Information Technology Act and rules including offences/ violations committed there under. The team has advised and assisted companies in structuring, commencement of business operations in in-house call centre, Telemarketing, E-Commerce websites and has assisted them in drafting, negotiating and finalizing related commercial contracts, licensing contracts, privacy policy, terms and conditions, disclaimers etc.


The team members have advised clients on issues relating to e-commerce transactions, e-contracts and website development (associated contracts) and have assisted them in negotiating and finalizing contracts pertaining master services agreements, service level agreements etc.


Our services in the technology and outsourcing sector include:  
  • Structuring of investment and commercial agreements for joint ventures, business transfer, mergers and acquisitions etc.
  • Data Protection and privacy including confidentiality agreements Equipment procurement, outsourcing and facility management agreements, Service provider, re-seller arrangements etc.
  • IT Outsourcing and Call Centre Operations Issues arising out of Information Technology Act and the rules framed thereunder;
  • Representing clients before statutory authorities and courts in matters relating to violation of provisions under the Information Technology Act and rules framed thereunder
  • Advisory and assistance in corporate commercial issues including e-commerce company incorporation etc. Advisory and assistance on tax related issues.

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